Help Center
You are welcome here!
All are invited into our office when assistance is needed. No matter the challenge, our Client Advocates will do their best to help you face barriers as a newcomer. We always tell our clients the same thing: if we don’t have the solution, we will connect you with someone who does.
How it works:
Confidential Consultation
Meet with a Client Advocate in a private, one-on-one appointment for a full assessment of your needs. By considering all factors that contribute to your wellbeing, Advocates offer solutions that are well-rounded and long-lasting.
planning
Develop a written plan with your Client Advocate that addresses your immediate and long-term needs. Create a timeline and identify what steps you will take to overcome challenges you face.
Follow-up
Complete each step of the plan you created with your Client Advocate. Attend additional appointments, access assistance by phone, and follow the guidance you are given.
Completion
See the fruits of your labor. Not every problem can be solved, but we believe clients have the power to make tremendous changes and create significant outcomes in their lives.
Our interpreters and translators are for our clients’ use only. If you need professional interpretation or translation, contact us and we can recommend a fee-for-service contractor or business.
Services Flyer - English
Services Flyer - Spanish
Services Flyer - Somali
Betty Frausto, MA, serves as Lead Client Advocate at the Multicultural Coalition. She holds certification as a Community Health Worker from the Department of Health and Human Services. She brings decades-long experience as an educator and vast knowledge of community resources.
Betty holds a Master’s Degree in Teaching Interdisciplinary Studies, K - 6 ESL; a Master’s in Language and Literature; and a Bachelor’s in Elementary Education.